Terms and Conditions

Effective date: 16 August 2026
Last updated: 16 August 2026

These Terms and Conditions of Use and Sale (the “Terms”) govern access to and use of velutta.com, including its member area, video-streaming features, paid-access services and all content made available through it (together, the “Website” or “Service”).

Please read these Terms carefully before creating an account, purchasing access or using the Website. They contain important information about eligibility, payments, access periods, cancellation rights, permitted use, intellectual property, suspension and liability.

1. About VELUTTA and these Terms

The Website is operated by:

VELUTTA LTD
Company number: 16622042
Registered in England and Wales
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@velutta.com

In these Terms, “VELUTTA”, “we”, “us” and “our” mean VELUTTA LTD. “You”, “your”, “user” and “member” mean the individual accessing or using the Website or purchasing paid access. “Content” means the videos, images, audio, text, graphics and other material made available through the Website. An “Access Plan” means a paid plan granting time-limited access to some or all of the Content and member features, as described at checkout.

These Terms apply together with our Privacy Policy, Cookie Policy, Refund Policy and any plan-specific information, price, duration, renewal condition or other term displayed to you at checkout (the “Order Summary”). If there is a conflict concerning a particular purchase, the Order Summary prevails only in relation to the commercial details expressly stated there, such as price, duration and whether the plan renews automatically.

Nothing in these Terms excludes or limits any mandatory right that cannot lawfully be excluded or limited under the law applicable to you.

2. Acceptance and formation of the contract

By accessing the Website, creating an account, selecting a checkbox confirming acceptance, purchasing an Access Plan or otherwise using the Service, you confirm that:

  1. you have read and understood these Terms;
  2. you agree to be bound by these Terms and the policies incorporated into them;
  3. all information you provide is complete, accurate and current; and
  4. you are legally capable of entering into a binding contract.

Browsing the public parts of the Website is subject to these Terms. A contract for paid access is formed when we or our payment processor accepts your order and we make the purchased access available to your account. An automated order acknowledgement does not necessarily constitute acceptance if payment has not been authorised or the order is subject to further verification.

If you do not agree to these Terms, you must not access or use the Website.

3. Adults only and lawful access

3.1 Minimum age

The Website contains sexually explicit adult material and is intended exclusively for adults. You may access or use the Website only if you:

  • are at least 18 years old;
  • have reached the age of legal majority in the place from which you access the Website, if that age is higher than 18; and
  • are legally permitted to receive and view sexually explicit material in that place.

Minors are strictly prohibited from accessing the Website. If you are under the applicable minimum age, you must leave immediately.

3.2 Your representations

Each time you access the Website, you represent and warrant that:

  • you satisfy the age requirements above;
  • adult material is not prohibited in the location from which you access the Website;
  • you are accessing the Website voluntarily and for your own private use;
  • you will not show, transmit or make the Website or its Content available to a minor; and
  • you will comply with all laws and regulations applicable to your access and use.

3.3 Age and identity verification

Where required by law, a payment provider or our risk controls, we may require reasonable age, identity, location or payment verification before or during access. Verification may be performed by a specialist third-party provider in accordance with our Privacy Policy. Refusal or failure to complete a required verification may result in an order being declined or access being restricted, suspended or terminated.

You must not circumvent or attempt to circumvent any age gate, identity check, access restriction, territorial restriction or other protective measure.

4. Nature of the Service — no user uploads

VELUTTA is a curated, paid-access adult entertainment and video-streaming service. It is not an open hosting platform, social network, file-sharing service or user-generated-content platform.

Only VELUTTA LTD, or persons expressly authorised and acting on its behalf, may select, upload, publish, organise or remove videos, images and other material on the Website. Members and other third parties are not permitted to upload, publish, post, livestream, distribute or otherwise make content publicly available through the Website.

The Website does not offer members a right to:

  • upload videos, photographs, audio or other media;
  • publish public posts, profiles, comments or reviews;
  • host or distribute files;
  • offer material for sale to other members; or
  • use the Website as a communication or creator platform.

Sending a private support request, payment query, legal notice or other direct communication to us does not constitute a public upload and does not give you any publication right. You must not use a support or contact channel to send unlawful, threatening, infringing, malicious or unsolicited material.

5. Content standards and performers

The Website is intended to feature lawful adult material involving adults. VELUTTA does not knowingly permit material depicting minors, non-consensual activity, sexual exploitation or other unlawful content.

Individuals depicted in Content are required to have been adults at the time of production. VELUTTA maintains or obtains age, identity, consent and release documentation where required by applicable law and its production or publication procedures.

No statement in this section is a representation that every type of Content is lawful in every country or territory. You remain responsible for ensuring that receiving and viewing the Content is lawful where you are located.

If you have a legitimate concern about any Content, contact support@velutta.com and provide sufficient information to identify the material and explain the concern. Do not send copies of the explicit material unless we specifically request them through an approved channel.

6. Accounts and account security

6.1 Registration

Paid access may require an account. You must provide accurate information and promptly update it when it changes. You may maintain only the number of accounts reasonably necessary for your personal use and must not create accounts using false, stolen or misleading information.

6.2 Personal account only

Your account and Access Plan are personal to you. They may not be sold, transferred, sublicensed, rented, shared or made available to another person. Unless an Order Summary expressly states otherwise, each Access Plan is licensed to one individual member.

6.3 Credentials

You are responsible for safeguarding your username, password, authentication method and devices. You must:

  • use a strong and unique password;
  • keep your credentials confidential;
  • not allow another person to use your account;
  • log out on shared or public devices; and
  • notify us promptly at support@velutta.com if you suspect unauthorised access.

You are responsible for activity carried out through your account to the extent that it results from your failure to take reasonable security measures. We may require a password reset, additional verification or temporary restriction where we reasonably suspect compromise, fraud or account sharing.

6.4 Concurrent access and devices

We may apply reasonable limits to the number of devices, active sessions, IP addresses or simultaneous streams associated with an account. Repeated or implausible changes of location, excessive concurrent use or other indicators of account sharing may trigger a security review or restriction.

7. Access Plans and orders

7.1 Paid access

Most Content is available only after successful purchase of a paid-access plan (an “Access Plan”). The available plans, prices, currencies, access periods and features are those displayed on the Website and in the Order Summary at the time of purchase.

An Access Plan grants a limited right to stream or view the Content made available within the relevant member area during the applicable access period. It does not transfer ownership of any Content and does not guarantee that every item shown, advertised or previously available will remain in the library for the entire access period.

7.2 Fixed-term and renewing plans

An Access Plan may be either:

  • fixed-term and non-renewing, meaning it expires automatically at the end of the stated period unless you make a new purchase; or
  • automatically renewing, meaning it renews and the payment method is charged at the interval disclosed at checkout until cancelled.

Whether a plan renews automatically must be stated in the Order Summary before you submit payment. A plan is not automatically renewing merely because it lasts for one month, three months, six months or one year. If the Order Summary states that the plan is non-renewing, no further payment will be taken for a renewal unless you actively purchase again.

7.3 Order refusal and verification

We may decline or cancel an order before access begins where reasonably necessary, including where:

  • payment is declined, reversed or unauthorised;
  • information supplied is materially incorrect or incomplete;
  • we reasonably suspect fraud, abuse or unlawful access;
  • required age, identity or payment verification is not completed;
  • the Service is not available in your territory; or
  • a pricing or technical error is obvious and could reasonably have been recognised as an error.

If we cancel an accepted order before providing any paid access, we will return the amount paid, subject to the original payment method and applicable payment-processing times.

8. Prices, taxes and payment processing

8.1 Prices

The price and currency payable are displayed before you place your order. Prices may differ by territory, currency, plan, promotion or payment method. Unless the checkout states otherwise, applicable taxes will be included in the displayed consumer price or calculated and shown before final payment where required.

We may change prices prospectively. A price change will not shorten a fixed access period already paid for. For an automatically renewing plan, any price change will be communicated in advance as required by applicable law and will take effect no earlier than the next renewal identified in that notice.

8.2 Payment providers

Payments may be processed by an independent payment processor or acquiring bank. The processor may collect and process payment, billing, fraud-prevention and authentication information under its own terms and privacy notice. VELUTTA may not receive or store your complete payment-card details.

Your statement descriptor may use the name disclosed by the payment processor at checkout and may not be identical to the VELUTTA brand name. You are responsible for reviewing the descriptor information before purchase.

8.3 Authorisation

By submitting an order, you authorise the disclosed charge and confirm that you are authorised to use the selected payment method. For an automatically renewing plan, you also authorise recurring charges at the disclosed interval until cancellation takes effect.

8.4 Failed or reversed payments

If a payment is declined, reversed, refunded, charged back or otherwise not successfully received, we may withhold, suspend or end the corresponding paid access. This does not limit your lawful right to dispute an unauthorised or incorrect charge. If you do not recognise a charge or believe an error has occurred, please contact support@velutta.com or the payment support channel shown on your receipt so that it can be investigated promptly.

9. Access period, activation and expiry

Unless the Order Summary expressly provides otherwise, paid access begins when the order is accepted and the member account is activated. The access period is calculated from the recorded activation or order timestamp using the duration attached to the purchased plan.

For example, a plan described as providing 30 days of access is intended to provide the full stated 30-day duration from activation, subject to suspension for breach of these Terms. Calendar-month and calendar-year plans may instead end on the corresponding calendar date where that is clearly disclosed at checkout.

You are responsible for using the Service during the access period. Unused time does not roll over, accumulate or convert to cash or credit unless required by law or expressly agreed by us.

When a fixed-term plan expires, premium access ends automatically. When a renewing plan is cancelled, premium access normally continues until the end of the period already paid for, unless a refund, payment reversal, legal requirement or serious breach requires earlier termination.

10. Automatic renewal and cancellation

This section applies only if the Order Summary clearly states that your Access Plan renews automatically.

An automatically renewing plan renews at the price and interval disclosed at checkout until cancelled. You may cancel future renewal using the cancellation method made available in your account, through the payment provider identified on your receipt, or by contacting support@velutta.com with sufficient account and transaction information.

To avoid the next renewal charge, cancellation must be completed before the renewal is processed. We recommend cancelling at least 24 hours before the displayed renewal time to allow for processing. This recommendation does not reduce any mandatory cancellation right.

Cancellation stops future renewals. Unless otherwise required by law or stated during cancellation, it does not automatically refund the current period, and access continues until that paid period ends.

We will provide renewal reminders, cancellation confirmations and other subscription notices where required by applicable law. You must keep your email address current and check messages relating to your account.

11. Immediate performance, withdrawal and refunds

11.1 Immediate access

VELUTTA supplies digital content and digital access. Paid access is normally activated immediately after successful purchase rather than waiting until the end of any statutory cancellation period.

Where applicable law provides a cooling-off or withdrawal right, the checkout may ask you to:

  1. expressly request and consent to immediate supply or performance during the cancellation period; and
  2. acknowledge that, once supply or performance begins, you may lose the statutory right to cancel to the extent permitted by applicable law.

If you do not provide a legally required consent or acknowledgement, we may delay activation until the relevant cancellation period has expired or decline the order.

11.2 Refunds

Refunds, cancellation of the current access period and related requests are governed by our Refund Policy, which forms part of these Terms and is available on the Website. Where these Terms and the Refund Policy differ on a refund question, the Refund Policy applies. Nothing in these Terms or the Refund Policy affects your statutory rights, including any right to a remedy where access was not supplied, the digital content does not conform to the contract, or a charge was unauthorised.

To request assistance or a refund, contact support@velutta.com and include the account email, transaction reference, purchase date and a clear description of the issue. For security, do not email complete card numbers, passwords or identity documents unless we provide a secure and appropriate method.

12. Technical requirements and streaming quality

You are responsible for obtaining a compatible device, current browser, stable internet connection and any data allowance required to use the Service. Streaming quality may vary according to the source material, selected quality, device, browser, connection speed, network congestion, location and other technical factors.

We do not guarantee that every Content item will be available in every resolution, frame rate, codec, format, language or territory. Unless a download feature is expressly provided by us for a particular item, the Service is streaming-only and no permanent offline copy is included.

You are responsible for any charges imposed by your internet, mobile or device provider.

13. Availability and changes to the Content library

We aim to keep the Service reasonably available, but continuous and uninterrupted operation cannot be guaranteed. Access may be interrupted or limited for maintenance, security, upgrades, provider outages, legal compliance, territorial controls, content-rights issues or events outside our reasonable control.

The Content library is curated and may change over time. We may add, reorder, update, replace, restrict or remove individual Content items where reasonably necessary, including for legal, rights-management, consent, privacy, security, technical or commercial reasons.

Purchasing an Access Plan provides access to the Service and the library made available from time to time during the access period. It is not a purchase of any specific video unless the Order Summary expressly identifies that video as the subject of the transaction. We will not make changes that deprive you of the essential paid Service without providing any remedy required by applicable law.

14. Limited licence to use the Service

Subject to payment, eligibility and continued compliance with these Terms, VELUTTA grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence during your valid access period to access and privately stream the Content through the Website for your own non-commercial entertainment.

This is a licence, not a sale or transfer of ownership. All rights not expressly granted are reserved by VELUTTA and the applicable rights holders.

The licence ends automatically when your Access Plan expires or is terminated, or when your account is lawfully suspended or closed.

15. Intellectual property

The Website and its Content—including videos, photographs, audio, graphics, text, compilations, design, software, databases, trade names, logos, watermarks and branding—are owned by or licensed to VELUTTA and are protected by copyright, trademark, database-right and other intellectual-property laws.

You must not, without our prior written permission:

  • copy, download, reproduce, record, capture or store Content, including by screen recording;
  • redistribute, publish, broadcast, transmit, share, sell, rent or sublicense Content;
  • upload Content to another website, platform, cloud drive, messaging service, social network, forum or file-sharing service;
  • publicly display or perform Content;
  • crop, edit, translate, dub, watermark, rebrand or create derivative material from Content;
  • remove or obscure a copyright notice, watermark, metadata or rights-management information;
  • use Content, performers’ likenesses or VELUTTA branding for advertising, impersonation, training, synthetic-media generation or any commercial purpose;
  • frame, embed, hotlink or mirror the Website or Content; or
  • claim ownership of or apply to register any right in the Website, Content or VELUTTA branding.

No permission is granted for text-and-data mining, automated model training, biometric analysis, facial recognition, dataset creation or the creation of synthetic or manipulated intimate media using the Website or Content, except to the extent that a restriction cannot lawfully be imposed.

16. Prohibited conduct

You must not use or attempt to use the Website to:

  1. provide access to a minor or any unauthorised person;
  2. violate any applicable law, regulation, court order or third-party right;
  3. share, sell, transfer or commercially exploit an account or Access Plan;
  4. copy, record, download or redistribute Content without express permission;
  5. circumvent a paywall, geographic control, age check, device limit, security control, digital-rights-management measure or technical restriction;
  6. obtain Content or data through scraping, crawling, bots, scripts, browser automation or other automated means not expressly authorised by us;
  7. reverse engineer, decompile, disassemble, probe or attempt to discover source code or non-public interfaces, except where such restriction is prohibited by law;
  8. gain or attempt to gain unauthorised access to an account, database, server, network or administrative function;
  9. introduce malware, malicious code, excessive traffic, denial-of-service activity or any material intended to damage or impair the Service;
  10. test or scan security without our prior written authorisation;
  11. falsify headers, identity, age, location, payment information or account information;
  12. use stolen credentials, payment instruments or personal data;
  13. send spam, threats, harassment, unlawful material or abusive communications through a contact channel;
  14. collect or attempt to identify personal information about performers, staff or other users from the Website;
  15. facilitate piracy, doxxing, stalking, exploitation or non-consensual distribution; or
  16. assist, encourage or enable another person to do any of the above.

17. Protection against piracy and misuse

We may use reasonable technical and organisational measures to protect the Service, Content, performers and members. These measures may include session controls, access logs, device or network indicators, watermarking, fingerprinting, rate limits and investigation of suspected account sharing or piracy, in each case subject to applicable data-protection law and our Privacy Policy.

Unauthorised copying or distribution may cause serious harm to VELUTTA and to the privacy and rights of depicted individuals. We may preserve relevant evidence, restrict access, issue takedown notices, notify service providers, pursue civil remedies or report suspected criminal conduct to competent authorities where reasonably necessary and lawful.

18. Communications and support

We may send transactional and service communications relating to your order, account, access, security, cancellation or changes to these Terms. These communications form part of the Service and are distinct from optional marketing communications.

You are responsible for maintaining a valid email address and checking relevant inbox and spam folders. Notices sent to the email address associated with your account will be treated as received in accordance with applicable law.

Customer-support communications should be directed to support@velutta.com. Support is provided in good faith, but no guaranteed response time applies unless required by law or expressly stated by us.

19. Privacy and cookies

Our processing of personal data is governed by our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy and, where applicable, through our consent-management interface.

You should review those policies before creating an account or purchasing access. If consent is legally required for a non-essential cookie or similar technology, continued use of the Website alone will not be treated as consent; your choice will be obtained through the available consent controls.

You must not send unnecessary sensitive information through ordinary email. In particular, never send us your password or complete payment-card details.

The Service may depend on third parties, including hosting, content-delivery, security, analytics, age-verification and payment-processing providers. It may also contain links to external websites.

We are not responsible for the independent content, terms, privacy practices or availability of an external website merely because we link to it. A link does not necessarily constitute endorsement. Your dealings with a third party may be governed by separate terms between you and that third party.

Nothing in this section excludes responsibility that VELUTTA cannot lawfully exclude for its own acts or omissions.

21. Intellectual-property and rights complaints

If you believe material on the Website infringes your copyright, privacy, image, publicity or other legal right, email support@velutta.com with:

  • your full name and reliable contact details;
  • identification of the relevant Content and its URL;
  • a clear explanation of the right you claim and the alleged infringement;
  • evidence that you own the right or are authorised to act for its owner; and
  • any other information reasonably necessary to assess the request.

We may request verification or further information before acting. Knowingly false or misleading notices may have legal consequences. We reserve the right to remove or restrict material while a legitimate complaint is reviewed.

22. Suspension and termination

22.1 Action by VELUTTA

We may restrict, suspend or terminate access where reasonably necessary, including where:

  • you materially or repeatedly breach these Terms;
  • we reasonably suspect age falsification, fraud, piracy, account sharing, payment abuse, unlawful conduct or a security threat;
  • payment is not successfully received or is reversed;
  • continued access would expose us, a performer, a provider or another person to legal or material risk;
  • we are required to act by law, court order, regulator, payment provider or competent authority; or
  • the Website or relevant service is discontinued.

Where appropriate and lawful, we may provide notice and an opportunity to correct a remediable breach. Immediate action may be taken for serious, fraudulent, illegal or security-related conduct.

22.2 Effect of suspension or termination

During suspension, you may be unable to access some or all paid features. On termination, the licence granted under these Terms ends immediately.

If access is terminated because of your serious breach, fraud, piracy or unlawful conduct, you will not be entitled to a refund except where mandatory law requires otherwise. If we permanently discontinue the paid Service for reasons not caused by your breach, we will provide any refund, credit or other remedy required by applicable law, taking account of the unused portion of paid access.

22.3 Closing your account

You may ask us to close your account by contacting support@velutta.com. Account closure does not automatically reverse completed charges or create a refund entitlement. If an automatically renewing plan is active, you should also cancel renewal using the applicable method. We will handle retained records in accordance with our Privacy Policy and legal obligations.

23. Changes to the Website and these Terms

We may improve, update or change the Website and these Terms from time to time. Changes may be necessary for legal, regulatory, security, technical or commercial reasons.

For material changes affecting an existing paid relationship, we will provide reasonable advance notice in a durable or otherwise appropriate form where required by law. The notice will state when the change takes effect and any right you may have to reject the change or end a renewing contract.

Changes will not retroactively alter a completed transaction in a manner prohibited by law. The version published on the Website will state its effective or last-updated date.

24. Service standards and disclaimers

We will provide the Service with the care and skill required by applicable law and will honour any statutory standards that cannot be excluded.

Subject to that sentence and to the maximum extent permitted by law:

  • the Website is provided on an “as available” basis;
  • we do not guarantee uninterrupted, error-free or permanently available access;
  • we do not guarantee that the Website will be compatible with every device, network, browser or configuration;
  • we do not guarantee that every Content item will remain available throughout an access period;
  • descriptions, thumbnails and categories are provided to help navigation and may involve reasonable editorial judgement; and
  • we are not responsible for failures caused by your equipment, connection, software, unauthorised use or failure to follow reasonable instructions.

Adult entertainment preferences are subjective. We do not guarantee that the Content will meet your personal expectations unless a specific contractual description forms part of your order.

Nothing on the Website constitutes medical, legal, relationship or other professional advice.

25. Limitation of liability

Nothing in these Terms excludes or limits liability for:

  • death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation;
  • breach of liability that cannot lawfully be excluded under applicable consumer law; or
  • any other matter for which exclusion or limitation is prohibited by law.

If you are a consumer, VELUTTA is responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for a loss that was not foreseeable when the contract was formed, was caused by circumstances outside our reasonable control, or could have been avoided by your taking reasonable steps.

The Service is supplied for private, personal and non-commercial use. To the extent permitted by law, we are not liable for business losses, including loss of profit, revenue, opportunity, goodwill, anticipated savings or business data, arising from consumer use of the Service.

Where you use the Service in the course of a business contrary to these Terms, and to the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Service and the relevant Access Plan will not exceed the total amount paid by you for that Access Plan during the 12 months preceding the event giving rise to the claim.

26. Your responsibility for breach

You are responsible for losses reasonably and foreseeably caused to VELUTTA or another person by your unlawful conduct or material breach of these Terms. This may include reasonable costs incurred in responding to piracy, unauthorised distribution, fraud, security attacks or misuse of another person’s rights, to the extent recoverable under applicable law.

Nothing in this section prevents you from exercising a genuine consumer, payment or legal right, making a good-faith complaint or reporting suspected unlawful conduct to an appropriate authority.

27. Events outside our reasonable control

We are not responsible for delay or failure caused by events outside our reasonable control, such as major internet or telecommunications failures, data-centre or content-delivery outages, cyberattacks despite reasonable safeguards, natural disasters, war, civil disturbance, epidemic, industrial action, utility failure, governmental action or changes in law.

We will take reasonable steps to reduce the impact. If such an event materially prevents delivery of the paid Service for a prolonged period, you may be entitled to terminate or receive another remedy under applicable law.

28. Governing law and jurisdiction

These Terms and any non-contractual obligations arising from them are governed by the laws of England and Wales.

If you are a consumer resident outside England and Wales, this choice of law does not deprive you of mandatory protections provided by the law of your country of habitual residence where those protections apply regardless of the chosen law.

The courts of England and Wales will have jurisdiction. If you are a consumer, you may also be entitled to bring or defend proceedings in the courts of the country or part of the country in which you live. Nothing in these Terms imposes an exclusive forum where doing so would be unlawful.

Before commencing formal proceedings, you and VELUTTA are encouraged to attempt to resolve the dispute by contacting support@velutta.com, without limiting any right to seek urgent relief or use another remedy.

29. General provisions

29.1 Entire agreement

These Terms, the Order Summary, the Refund Policy and the other policies expressly incorporated into them form the agreement between you and VELUTTA concerning the Service. They supersede prior statements concerning the same subject, but do not exclude liability for fraud or override information that applicable law requires to form part of the contract.

29.2 Severability

If a provision is found unlawful, invalid or unenforceable, it will be applied to the maximum extent permitted or removed to the minimum extent necessary. The remaining provisions will continue in effect.

29.3 No waiver

A delay or failure to enforce a right is not a waiver of that right. A waiver is effective only for the specific matter for which it is given.

29.4 Assignment

You may not assign or transfer your account, Access Plan or rights under these Terms. We may transfer our rights and obligations to an affiliate, purchaser or successor in connection with a reorganisation, financing or transfer of the Website or business, provided that this does not reduce your mandatory consumer rights. We will notify you where required by law.

29.5 Third-party rights

Unless expressly stated otherwise, a person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce them.

29.6 Headings and interpretation

Headings are for convenience and do not affect interpretation. Words such as “including” and “for example” are illustrative and do not limit the preceding words.

29.7 Survival

Provisions concerning intellectual property, prohibited copying, responsibility for breach, liability, governing law and any other provision that by its nature should continue will survive expiry or termination.

This Website is operated by VELUTTA LTD, company number 16622042, registered in England and Wales, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

All customer-support requests, feedback, payment queries, rights complaints and other communications relating to the Website should be directed to:

support@velutta.com

Formal notices may also be sent by post to the registered office above. Please note that the registered office is an administrative correspondence address and is not a customer-service or visitor location.

By creating an account, purchasing an Access Plan or using the Website, you acknowledge that you have read and agree to these Terms.